We want you to be completely happy with your order from Tea Time Travels. If you bought your product directly through you can cancel your order and request a refund within 14 days of the purchase date if it is in its original condition with original packaging, completely unused, unopened, and suitable for resale. Returned merchandise should include our packaging and tags and be in the same condition as when it was received. Any sealed and unsealed items must be returned within 28 days of purchase.

Refunds are made within a week of an order being cancelled and the goods having been returned to us along with the original receipt. It is the customers responsibility to cover the delivery fees on all returned items.

For the returns process, you must please first contact our support team by email or phone before returning any goods.

Please allow 7 days for the processing of your return.